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Web Design Iskandar Puteri

What Do Customers Look For Most In Your Website?

Iskandar Puteri is a vibrant city in Johor, Malaysia. It is located along the Straits of Johor and is notably the southernmost city in Peninsular Malaysia. Iskandar Puteris is conveniently less than a 20-minute drive from Singapore and Johor Bahru City. The city boasts many modern residential, commercial and mixed-use developments.

Iskandar Puteri is a rapidly growing integrated urban development that provides considerable investment and business opportunities. With advancement in technology and innovation, the future looks bright for Iskandar Puteri. The city is projected to become an economically and environmentally sustainable within the next couple of years. Also, modern infrastructure plus incentives by the government will fuel heavy investments from local and foreign companies alike.

Tourists visiting the city are attracted by the wide range of hotels, dining and entertainment options. With many landmarks, parks, and hotels, Iskandar Puteri has a lot of exciting activities to offer.  From delicious roadside stalls to popular eateries, there is plenty to choose from by food enthusiasts. Puteri Harbour, a massive waterfront development is one of the catalytic developments in Iskandar Puteri.

Also, the city boasts a clean and green industrial park that hosts a comprehensive range of industries. Afiat Healthpark, another signature development in the city is a hub for both modern and traditional medicine and wellness. Iskandar Puteri is also an educational hub offering world-class education facilities. Evidently, Iskandar Puteri is a residential and commercial haven.

Due to high internet penetration, more and more businesses in Iskandar Puteri are using well-crafted websites to attract more customers. It’s important to note that internet users visiting your website care about the smallest details, hence the need to hire qualified web design professionals who will deliver a well-crafted website. Being able to put yourself in the shoes of the internet user is critical. To maintain a competitive edge, the end product needs to perfectly speak to the target audience.

The exact needs of your audience depend on the industry and nature of your business. However, there are several factors that will make a big difference for every website. This article explores some of the ‘’basics’’ that your audience care about most.

A fast loading page

Truth is, you have some level of control over how fast each page of your website loads. Customers tend to switch to other alternative websites in case your pages take long to load.  In this regards, the images and videos should have a reasonable size. Also, your web designer should ensure that the web host for your website is fast enough.

Zero auto music

Having a website that auto-plays music or videos is almost always a bad choice.

Also, you defiantly don’t know the music taste of each of your audience, hence likely to piss them off. With auto music or videos, you are more likely to drive your audience away instead of attracting them.

An instantly loading website homepage

When users visit your website, the first impression matters a lot. Your target audience should be able to land on your homepage within the least time possible. The audience should not be forced to watch some irrelevant videos before they can start navigating your website. The homepage matters a lot, hence the need for speed and functionality.

Nature of your Layout

The layout is arguably the most outstanding on your website. It’s important that the layout is intuitive and user-friendly. Whenever your audience your website, they expect to find specific things and information. Links should easily stand out. Putting important links in hidden areas will certainly frustrate your audience.

Clear and Accurate Contact Information

It is important to include important contact information and a few details about business and team. All the information should be valid, correct and clear. When it comes to email addresses, it is recommended that you embed a link on the relevant website page. Consequently, your clients can interact with the link and open up their web client of choice. This can also be done for chat apps such as Whatsapp.


It is critical that your website audience find exactly what they are looking for within the shortest duration possible. With this regards, you should adopt top-notch navigation tools.


Customers want some sort of social proof that you have successfully done business with other clients before. Having testimonials from your major clients displayed on your website is always a plus. It’s an excellent way to increase your conversion. According to BigCommerce, as much as 92% of consumers go through online reviews and testimonials before making purchases.

Have you already taken care of the above basics? Customer feedback is critical in order to know what you’re doing right or wrong. Also, it’s always recommended that you study your competitors. It’s worth noting that a website reflects your brand as a business. As much as you can correct wrong web design moves, it’s prudent to avoid them from the beginning.

At The Ultimate Webmaster Malaysia, we take a unique approach depending on the project at hand. We have a knack for intuiting the specific needs of your target audience. Do you need any web design or related services in Iskandar Puteri? Contact us today for a customized package.

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